Refund & Cancellation Policy
Last updated: August 18, 2026
This Refund & Cancellation Policy applies to payments made through this website for booked site visits, inspections, assessments, troubleshooting appointments, or similar services provided by Gelfer Electrical Services.
Site Visit and Inspection Fees
Site visit fees cover the scheduled inspection, assessment, troubleshooting visit, consultation, or diagnostic time described at the time of booking.
Unless specifically stated in writing, site visit fees do not include repairs, installation, replacement parts, materials, permit fees, engineering, design work, additional labor, or return visits.
Cancellations and Rescheduling
If you need to cancel or reschedule a booked appointment, please contact us as soon as possible.
We generally allow one rescheduling request when reasonable notice is provided and scheduling availability permits.
If you cancel with reasonable advance notice, we may issue a refund or help reschedule the appointment.
If you cancel with short notice, miss the appointment, provide an incorrect address, or fail to provide safe or reasonable access to the work area, the site visit fee may be non-refundable.
Completed Site Visits
Once a site visit, inspection, consultation, or troubleshooting appointment has been completed, the fee is generally non-refundable.
Payment for a site visit does not guarantee that additional work can be performed, that a larger project will be approved, or that any specific repair, installation, permit, or code outcome will be available.
Larger Projects and Written Agreements
Refunds, cancellations, deposits, progress payments, and payment schedules for larger projects are governed by the applicable written estimate, proposal, service agreement, or home improvement contract.
This website policy does not replace any rights or obligations required by applicable California law or by a signed written agreement.
If We Need to Cancel or Reschedule
We may need to cancel or reschedule an appointment due to weather, safety concerns, emergency work, illness, traffic, site access issues, scheduling conflicts, or other circumstances outside our control.
If we cancel a paid appointment and cannot reasonably reschedule it, we will issue a refund for the site visit fee.
Refund Processing
Approved refunds are generally returned to the original payment method when possible. Processing times may vary depending on the payment provider, bank, or card issuer. Third-party payment processing fees may not always be refundable.
Questions
If you have questions about a payment, cancellation, refund, or appointment, please contact us.
Gelfer Electrical Services
Licensed California C-10 Electrical Contractor
CSLB License #1159194
Serving San Francisco and the Bay Area
Email: info@gelferelectrical.com
Phone: 415-378-1931